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ALC Appliance Repair

4.3

L S

15:47 30 Sep 19

If you are checking reviews to find an appliance repair company, then look no further. This is an excellent company. Robert was very prompt and professional.

Charles D

22:26 16 Sep 19

Robert came out and immediately solved the problem. He was very fast, friendly, and professional. I recommend ALC as I have used them before and never had any issues.

Darren Herman

14:56 06 Sep 19

Knowledgeable in there field of expertise. I had doubts about the diagnosis,but the replacement of the part has solved our issue with our wash machine. Thank you!

Rosheque Gilbert

18:26 06 Aug 19

Just had an appointment with Robert. He was not only fast and friendly, he was very knowledgeable about his job. He answered all my questions and finished in a very reasonable time. This is my first time calling for any kind of repair and I was very satisfied.

Fletcher Kee

18:28 01 Aug 19

Robert came to our home between the hour the office stated and unclog the vent line for our Speed Queen Dryer. He was very courteous and very knowledgeable. We highly recommend Robert, if you need appliance repair.

Melody Griffin

03:26 19 Jun 19

I am hoping for a good outcome. We had to pay upfront for service and for parts, which I did not feel good about paying for services before the work is completed. I was told someone would show up on Saturday between 1-6, and it is now 4 pm and no one has called to let us know if anyone will be coming out. Disappointed too that I have had to call them often to ask if the part came in. I will update when I learn more. Okay, I said I would update. It turned out that one worker was out ill and a company truck was done, plus all the rain - everything had put them behind, so they were playing catch up today. The worker took time to explain my concerns and now I will not only use them for any future issues, but I will highly recommend them. I will edit if the freezer works, when I looked at it around 7 it was still hot, so will give it some time to see. Hoping..... Nope, seems the seal is the issue, hope to get this fixed. I wanted to say when I called back this week, the tech Robert came and said " I can fix this". What happened was the seal did not warm up enough to "set", so he saw there were several gaps and warmed them up and it is all fine now. He cleared the ice too that had formed. While there, the ice maker on another unit was not working. We both thought it was going to need to be replaced, but it started to work great again without doing anything. These guys really do their best to make things right. I would use them again and would highly recommend them.

Coast Movers

18:47 01 Nov 17

Great service! I called and they came the same day to repair my washer. Saved me from have to buy another one. Chris was my technician and was very nice.

Jack Garrett

03:01 28 Jul 17

I had a dryer belt break on my Samsung dryer. I called ALC and they had a technician at our home the next day. Chris troubleshot the dryer and although I knew it was the dryer belt, he also found that one of the guide wheels had completely broken from the mount and it needed to be replaced as well. Parts were ordered in and they were back as soon as the parts came in a couple days later. This time it was Nate and he finished the repair quickly and efficiently. I feel the service was excellent, on time and very reasonably priced! We also received a senior discount which was a pleasant surprise. If you need appliance repair I would recommend ALC highly.

Robin Rodriguez

19:31 08 Jun 17

After troubleshooting ourselves, our LG washer still wouldn't work. Called ALC and Nate was here in less than an hour. He was professional and courteous, found the drain pump to be bad. He left to go pick one up because it was in stock. Came back in about 30 minutes and installed it. Company has 90 day warranty on the parts and labor, but we are moving out of state soon. Nate left his contact information and said if we have issues again to call him and he would walk us through best he can over the phone. He even found part numbers and average prices for a couple pieces broken in our refrigerator! He went above and beyond for us today. Phenomenal service and we will be recommending them to anyone we know having appliance issues!

Tamatha French

19:53 31 Mar 17

Our renters had issues with the microwave. Someone responded immediately and they were able to make the repair that day. Thank you for the timely and friendly service. We will definitely use this company again!

Jimmy Irby

17:11 09 Mar 17

Today Bradley came by my house to repair what I thought was a burned out heating element in my clothes dryer. He discovered that my exhaust hose which is 12 feet long was improperly installed and was totally clogged with dryer lint and could easily have caught fire and destroyed my home. Kudos to Bradley for doing such a speedy and thorough repair. I will definitely use ALC in the future.

Robert Klenck

21:15 24 Feb 17

Fast, reliable and competent. What more can you ask for? They came out when they said they would, charged me a fair price, and got my Electrolux dryer running like a new machine. I would most definitely recommend this company, and I will definitely call them when I need service for an appliance in the future! Good job!

Sharon Lady

03:39 16 Feb 17

Bradley was very helpful in getting me a same day appointment in my emergency situation. Chris was so nice and very informative when he came out to repair my dryer. My total experience was a very good surprise at the end. Fast service, Great pricing - that's what I'm talking about!

Kay Moody

17:23 13 Feb 17

We have used ALC (Ables) for several years - always an excellent experience. Just had to call again. Out quickly and another great experience.

Dally Wilson

20:42 09 Feb 17

the technician came promptly and quickly diagnosed the problem. He was friendly and courteous. The same technician repaired my washer two months ago. I had the same positive experience.

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